Great customer care knowledgeable
Great customer service. Answered all my questions.
- Craig .
12/5/2018
Great customer care knowledgeable
Great customer service. Answered all my questions.
- Craig .
12/5/2018
Great job, very professional
This was a great experience. Detailed info was provided when I called so I knew what to expect. They were on premises to do the job, which was a home office/bedroom, within 2 weeks. Both men were very professional and answered all of my questions. It took less than 2 days and the floor, originally carpeted, with a dark stain, now is a beautiful lighter oak. I love it.
- Jeanne .
12/5/2018
Hardwood Floor Refinishing
The whole process was handled very professionally. Our first contact with Jill was very informative as she explained the process in detail. We received the quote via email within one day with the various options available. The young men that did the work were on time and were polite, courteous and informative. They did a great job and were finished in less than two days which was even faster than we expected. The floors look great!
- Terry .
11/21/2018
Super good company
Very prompt quote and explanation of the options available. Arrived on time and explained the procedure. The floors look as good as new considering the floors are 60 years old!!!
- Stephany .
10/25/2018
Love our newly refinished floors!!
We are so pleased with the job done by Anderson Flooring. Will and Kyle were wonderful to work with and again, the finished product was just what we hoped for. Thank you for helping with color choice. Jill was so helpful throughout. Love, love, love, the finished product.
- Eileen .
10/12/2018
Hardwood floor refinishing
Anderson floors did an outstanding job. From quote to completion of job-very professional. Our floors look fabulous! This is our second job with this company. I highly recommend Anderson Floors.
- Ann .
10/9/2018
Our experience with Anderson Floors was fantastic. The Company exceeded all of our expections. Our floors were breath taking plus no mess. Have and always will recommend this company to anyone looking for professional work done on there floors. Thank you so much.
- Daniel .
9/4/2018
High quality service
Jill came over with all in information I would need about the process, measured my floor and sent an estimate. We scheduled a date for the work to be completed. Scott and J.P. we’re on time and explained everything they were doing. I especially appreciated seeing my choice of stains on the floor. Scott showed me 4 options, large swatches on the floor. I made my choice actually seeing the colors in my living room. My choice was not what I thought it would be, but a combination of 2 colors. I am so happy with the results! So nice to work with, I’d work with them again, can’t say enough about their thoughtful and professional service.
- Kathryn .
7/3/2018
It’s all about me
When it comes to my possessions it’s all about me. I want a busines to love my floor and my home as much as I do. That is a trait I found with Anderson Floor Company. The care and quality they put in their work is outstanding. I have used them several times for refinishing and I will use them again.
- Jude B
6/30/2018
An Excellent Choice
Choosing Anderson was an excellent decision. From the visit with Jill and her excellent presentation through the whole process, coming on time, working hard, explaining the work, to the end product, a beautiful refinished, we were very pleased.
- Loretta G
6/28/2018
Excellent, professional installation...
We hired Anderson to rip out 18 year old carpeting from three bedrooms and replace with prefinished, 3/4" x 2 1/4" maple flooring. Rip out, debris removal, floor preparation, installation, and lastly shoe installation to close the gap between new wood floor and existing baseboard was done with care and great expertise. We are thrilled with the result.
We highly recommend Anderson Floor Co, Inc.
- Joseph .
6/25/2018
My experience with Anderson Flooring was outstanding, I felt like I was their number one customer and their only client with the individualized attention they provided to ensure they not only met but exceeded my expectations. They took a true team approach and autographed their workmanship with excellence.
- Tim .
6/14/2018
From start to finish they were awesome to deal with
Our dish washer leaked between our finished floor and sub and destroyed our kitchen in our 120 year old house. Anderson came in and knew how to gets the quality and old world feel we needed. Jill was knowledgeable and helpful in the sales process and the team that showed to do the job was professional clean cut and great craftsmen. They got the work done quickly and with the least amount of disturbance to our daily lift. They will be invited back to do more work.
Dusty Stanford
- Dusty .
5/24/2018
Professionalism, Industry Knowledge
I'm always skeptical when I hire contract work, but after receiving several quotes for my wood floor restoration I was impressed with how friendly and knowledgeable Jill Anderson was. When the crew showed up they followed through with the promises made and the results were impressive. I felt comfortable enough with the crew that I didn't have to look over their shoulders - their craftsmanship was evident.
- MIke .
5/16/2018
Beautiful Floor
We couldn't be happier with the service that we received from Jill, our many questions were answered before the work began. William and Kyle were prompt, courteous and explained the process as they were refinishing our "orange" oak floors. The floor is absolutely beautiful, we highly recommend Anderson Floor.
- Susan N
5/10/2018
WOOD FLOOR REFINISHING
EXCELLENT FROM BEGINNING TO END- PROMPT, PROFESSIONAL AND CUSTOMER ORIENTED.
HIGHLY RECOMMEND
- JOEL .
5/3/2018
Totally revamped the space!
Anderson Floor Co.'s team is comprised of courteous professionals who transformed our old guest room wood floors. We will absolutely go with them again for any future projects.
- Sean .
4/5/2018
floor refinishing and repair
We hired Anderson Floor to do our kitchen repair and refinishing for our remodeling. We chose them from three bidders for the project. They did three major reweaves of the Brazilian cherry floor and then refinished the entire floor. Jill gave an detailed explanation of the work to be done in the proposal. They worked around our carpenter's schedule and I was able to reschedule easily. Jill was readily available to answer our questions and concerns, as well as the knowledgeable crew. They paid attention to detail, were prompt and worked diligently. The floor looks beautiful and we are very pleased with the workmanship. Everyone I had contact with, from the owners to their crew were a pleasure to work with. My one negative, if it even could be called that, is that there was dust. I would expect that with any major floor project. Definitely will use this company in the future. Their work ethic and professionalism, plus their desire to deliver a great product, is rare these days.
- Susan .
3/1/2018
We needed to have a area with a deep scratch repaired, Jill was prompt in returning our call and providing an estimate. The job done was excellent. The staff was great, Just recommended your company to our son for a floor.
- Rita .
2/23/2018
Great Service, Beautiful Floors
We are very happy with how our refinished and installed hardwood floors turned out. The service provided by Anderson Floors was timely and professional. Jill was helpful in explaining the entire process and worked to fit within our home reno timeline. The floors are beautiful!
- Andrea .
2/21/2018
WWOW
They did an amazing job! Even though our original floors were from 1920 or so, uneven, there were a couple dips and slants naturally, they applied an extra coat to rectify the problem and the floors looked beautiful!
- Kyra .
11/29/2017
Would never use anyone else
Anderson has done two projects at our house and both are fantastic. The finished results are perfect---really beautiful floors--and the process to get there is absolutely painless. Friendly workmen who arrive on time and finish the job on schedule. Very fair pricing. They truly are craftsmen, not only sanding and refinishing floors, but putting in beautiful framing around two fireplace hearths.
- Brian .
11/8/2017
Their Workmanship is Breathe Taking!!
We had nearly our entire first floor sanded, stained and finished. The worker's were beyond great and the final result is nothing short of magnificent!! I would HIGHLY recommend Anderson to anyone! They not only took about stains from the wood but recommended an amazing commercial grade matte finish. It as been a couple months and scratches just don't show!!
- Arnold .
11/7/2017
Refinishing services
We are very pleased with the refinishing services done. We had oak floors refinished in a hallway, dining room and living room. The floors were covered with carpet. When removing the carpet the floors looked in rough shape. Structurally they were fine, but required a good sanding and wood filler for surface nail holes. The floors look great now. The crew arrived on time and answered questions we had during the process. Jill answered many questions before services began and after. We have three more rooms that will require refinishing and will be contacting Anderson again when we are ready to begin those rooms.
- Alan .
9/29/2017
Brought my beyond DIY floors back to life !
After peeling the tile up from my kitchen, I was horrified to see the state of the hardwood underneath. I thought, oh jeez, these cannot be salvaged. However, Anderson flooring worked their magic, and they're beyond my already lofty expectations! They did my whole house, and the floors look beautiful. They are professional and informative every step of the way. I highly recommend them; they are well worth the money.
- Mary .
9/27/2017
Beautiful floors!!!!!
I am selling my house and the wood floors needed to be refinished. Anderson Floor C. was recommended to me. They were prompt, polite,efficient from the very beginning from the quote to the the completion of the job. The floors look as beautiful as the day they were installed. Josh was able to tell me about the latest trends when refinishing the wood floors. Josh and Justin were great and did an absolutely beautiful job. I have recommended them to friends . Awesome work.!!
- Ann .
8/17/2017
Wow
That's what comes to mind. 100 year old maple floors turned out amazing. Thanks Josh, Justin, and the rest of the Anderson crew that worked on my place. Great Job!
- Wally .
7/25/2017
High quality, professional service
I have hired Anderson Floor Company on three separate occasions to do wood floor refinishing in our home. They have always been very timely, courteous, and proficient with their work. They pay attention to details and do very careful work. I trust them to do a great job! Our floors are beautiful.
- Carrie .
7/25/2017
Outstanding craftsmanship
We used Anderson Floor Company in our former home when we hired them to add boards to the floor where an original wall once stood and refinish the kitchen floors. They did an excellent job, so naturally we contacted them again for a large job in our new home. Jill kindly answered all our questions when we called and met us at the home to take measurements for the estimate. She was very forthcoming with information and again answered all of our questions. We signed the contract.
We replaced a large section of carpet with hardwood as well as a hallway and large office space. Scott is truly a remarkable craftsman.He pieced together all the floor boards to look like new. We discovered that we wanted to remove an extra cabinet and Scott was kind enough to put off laying the floors for a couple of days so we could get that done. Josh and Jason refinished the floors and showed exceptional patience as we debated over which stain color to use. In the end, we couldn't be more please with the result of our hardwood floors.
Thank you, Anderson Floor Company!!!
- Kim .
2/7/2017
Outstanding quality; Very Professional Staff
The crew showed up on time every day. They did an incredible job on the floors, and kept me informed every step of the way. Quoting process was easy and professional. Great company all around!
- Robin R
1/31/2017
Beautiful work on our floors
Anderson floor company refinished the oak floors at a house we are selling. The crew arrived on time and showed me a sample color based on what I told them I was looking for. The pick was right on and exactly right for the house. The floors came out gorgeous and we couldn't be more pleased. And 6 showings were scheduled within days of the new photos being put on the listing showing the refinished floors!
- Colleen R
1/23/2017
Outstanding Work
We recently worked with Jill Anderson, Josh and their team to refinish the floors throughout our house. From the very beginning, Jill was timely, patient and thorough. She was able to accommodate our schedule and work was scheduled and completed as promised. The work quality was outstanding. Our home looks completely different! Dust was kept to a minimum and Josh and team were very professional. We debated whether to install a brand new floor (much more expensive) or sand and refinish our existing floor. With the help of Jill, we settled on the sand and refinish option--and are very glad we did. We highly recommend Anderson Floor Co and would not hesitate to hire them again.
- Rick .
12/19/2016
I had 2 rooms sanded and stain. The team was very neat and professional and on time. The floors are beautiful and I feel they did an excellent job!
- Colette .
12/9/2016
Great Quality Work!
I regret not taking better before and after photos of my floors, b/c they are absolutely amazing! The floors were this dark color and had really seen their wear over the years. After the first day of sanding, I couldn't get over what was underneath all that finish and the natural color of the wood that was there. They stayed a little late the first day so I could pick out the finish, and I was so impressed how beautiful they looked after the first coat was put down. The guys were very professional and even answered my numerous questions, that were when can I can walk on the floor, and other questions about other wood finishing. Everyone that sees my floors comments how beautiful they are, and even the people that see photos love how amazing they look. Anderson isn't cheap, but the quality you get and the knowledge is amazing!! I recommend them to everyone!
- Katie .
12/9/2016
Floors look amazing!
The crew arrived on time and finished the job when they said they would. They managed to squeeze us in. We were under tight timeline due to a move of old tenant out and new tenant arriving. I will use Anderson again when we remodel one of our other units.
- Brenda .
12/7/2016
Great experience overall
The men that came to my home were very helpful in selecting a color. End result was beautiful. Very happy with the job that was done.
- Kristen B
10/25/2016
Top Notch Quality
Anderson Flooring recently refinished the living room, stairs and landings in my 1922 Craftsman style home. From the estimate to scheduling to every aspect of the work done, they were thorough, professional, and provided excellent communication on options for the final product and job status. They were respectful of my home during the 4 day project, and spent an incredible amount of time on the staircase to get it right. The end result is everything I could have hoped for, and they provided me with plenty of written information on the products used and how to care for the floor, including and introductory cleaning kit. There are clearly cheaper options out there for floor refinishing, but you get what you pay for - and Anderson was worth every penny.
- Kurt .
10/24/2016
Beautiful job
This is the second time in 25 years we have used Anderson to refinish our red oak floors. We are extremely pleased with the job they did both times. What a big difference in 4-5 days!! We had the floors redone 2 weeks ago; we had a party with 25 guests last night and EVERYONE who came commented on how beautiful our hardwood floors are!! And there was virtually no dust anywhere in the house to clean afterward!! Price was very good and reasonable, so we were able to afford the extra coat and upgraded finish. Highly recommended!!
- Debbi .
10/24/2016
Beautiful work, fantastic service, reasonable cost
Anderson Floor Co came highly recommended, and now I understand why! Convenient scheduling of both estimate and floor refinish. Detailed explanation of each step of the refinish process, in addition to thorough instructions on dry time, floor care, etc... The crew was prompt & friendly, and the work area was spotless when they were done. Thank you Anderson for beautiful floors & a great experience!
- Rebecca .
7/7/2016
Wonderful service and expertise equals beautiful floors!
Three years ago we had the wood floors on the entire second floor and stairway refinished by Andersons. Every day I appreciate their beauty and have frequently recommended their services to friends. Recently the steps were damaged during some renovation and they were restored to their beauty again by Andersons. The workman have always been friendly, knowledgable and very helpful in explaining the process and helping us to make decisions regarding stains etc. We were also impressed by their attention to clean up and their general respect for our home. We heartily recommend Anderson Floors!
- Mary .
3/11/2016
Excellent job
On time. Excellent work. Friendly service. Would definitely use again.
- Tom .
2/8/2016
Highly professional staff in both knowledge and workmanship
Our experience with Anderson Flooring has been extremely positive from beginning to end. Co owner Jill Anderson came to our home to explain products, process, expected results, and company goal of customer satisfaction. She was so knowledgeable and very enthusiastic. We investigated other vendors, and we're convinced that Anderson would give us floors we would love at a reasonable price. Co owner Scott Anderson, together with employees Josh, and Tony, came when we had arranged. They were friendly, knowledgeable, and explained each step in the refinishing process. We gained great confidence that we were in good hands through our interactions. The crew was punctual, worked diligently, and the result of their meticulous work is floors that we love. Visitors are so impressed by the expert workmanship and the beautiful appearance of our floors. Thank you for a job well done.
- HeLen .
10/6/2015
Very Happy
Jill, Scott and Josh were great to work with. They showed up on time every day and even took the time to explain the entire process. My two bedroom floors turned out wonderful. I will recommend them to all my family and friends and when I need the rest of my house done they are who I will be contacting. Thank you so much for such a wonderful experience.
- Lisa .
8/31/2015
GREAT WORKMANSHIP
Anderson Floor Co Inc installed my new American Cherry flooring in my bedroom and let me tell you "IT LOOKS GREAT". The worksmanship is beyond excellent!! Customer service was very helpful to inform me of the proper care that my new floor will need now and in the future. They come highly recommended from this client!!!
- Jean .
8/24/2015
Very professional, floor looks amazing. Easy to work with.
- Kathy .
7/29/2015
Top notch!
Jill came to do an estimate on our floors within days of my initial phone call. She was very pleasant and down to earth and explained the procedure and products used. Since this was my mom's house that we were getting ready to sell, we were in a bit of a time crunch and they did their best to schedule us as soon as they could. Josh did a great job and there was very little disruption. Everything was left neat and clean and the floors look great!
Would definitely use them again and would highly recommend them.
- Mary Beth .
3/6/2015
Great job
Floors look wonderful. Everyone was polite and courteous. The job was done on time with great results.
- James .
3/6/2015
They will definitley be back to do more work
We are very pleased and happy with the outcome of our floors. We have other floors that need to be refinished and Anderson Floor is the only company that we will deal with. Jill is very knowledgeable when giving an estimate, and Scott explains what he is doing as he is working. I have told many friends about Anderson Floor and about our wonderful experience.
- Barbara .
2/17/2015
Best experience!!! Customer for life!
From start to finish, our experience with everyone at Anderson Floors was great. Being a first time home owner, I did my research and meet with a few flooring companies, but felt the most comfortable with my initial meeting with Jill Anderson. She understood that we were very unfamiliar with doing such a major project of having the wood floors in our entire house done at once shortly after buying our home. She explained the entire process to me and what was needed & the best products for the job. She also was very considerate of our timeline before needing to move in & was able to work with us. Then when we did schedule the work, she sent a team lead by her husband who walked me the process and called with updates & status reports. His crew & him help me with recommendations on fixing the damaged floors and restoring the floors to their beauty of 100 years ago. Being the first major purchase of our home, I am very happy and satisfied with the work that Anderson Floors provided for us! Our floors look great!!
- Heather .
12/5/2014
Two thumbs up. Very thorough and friendly.
- Jeremy .
11/18/2014
Old fashion service
I couldn't expect any better workmanship and customer service.
From start to finish they exceded all expectations including being on-time and cleanup.
Just the way it should be .... Great Customer service, quality of workmanship all at the quoted price.
- Dale .
11/7/2014
I was very impressed and pleased with my experience with Anderson Floor. They refinished my hardwood floor and the end result is amazing. They were able to get into my house quickly, give me a quote, and finish the job in the time they gave me. I would recommend them to anyone.
- Kyle .
10/27/2014
Amazing Work!
Our floors turned out better than we ever imagined! Anderson repaired four problem spots and replaced missing boards with reclaimed maple from the same era as our original floors. Natural finish and HD finish. Amazing look!
- Ben .
9/22/2014
Flooring by Anderson
The experience was outstanding from the prepping to the finishing. Would highly recommend your company. Considering having another room done this year. Waiting for a call back from Jill. Also you can use us as reference in the future. Staff was professional and readily answered questions. We were extremely please with results.
- Rita F
9/21/2014
Redoing of a bad finished floor
After a very bad experience with receiving the wrong kind of wood floor and having it stained and finished by another contractor who will remain unmentioned I was thrilled when we found Anderson Floor Company. They not only restained the floor but they replaced boards that were bad, fixed the thresholds that were improperly installed and stained the floor to perfection. It looks like the floor I had wanted from the beginning. I cannot say enough good things about this company except to use them. You will not be sorry!
- Susan .
8/13/2014
A Great Selling Feature Before Listing
My Mother had passed away suddenly and her house was to be put on the market. Without major remodeling, having the floors refinished really made the home look great before listing. I'm sure it will be a great selling feature. The Andersons were everything we could have hoped for in a company to do this job. We will certainly use them again should the need arise, and we recommend them highly.
- Bill .
7/26/2014
Excellent work up
Professional from the start, floors came out great. Slightly more expensive than other quotes we received, but well worth the extra cost.
- Dan M
7/23/2014
Excellent All Around
I found Anderson Floor Co. on a google search, they were our third estimate. I was thoroughly impressed by Jill's knowledge, professionalism, and time she spent explaining the entire process. The price was right, and they even offered additional services that we were looking for (covering terrible looking nail holes in stair risers) that the other companies wouldn't touch. Also, we were scheduling the service for a time when we would be on vacation, so we needed a bit of flexibility in the sampling process, which they were very flexible about, and they didn't charge us an additional service fee for having to stop out at the house before we left (like the other companies would have.)
We were slightly reluctant to leave our house keys with a group of "unknown contractors," but after meeting the crew, we were confident. My husband said Scott and his team were extremely professional and showed great integrity.
Upon entering our home from our trip, we were floored. Our refinished floors are absolutely gorgeous. They did an incredible job; the floors went from embarrassing to something to be proud of. We now show everyone who enters our home their beauty!
I have already recommended the Anderson team to several others as the quality, professionalism, and value cannot be beat!
- Jaymie .
7/22/2014
